Login Instructions: Use your JCU username (e.g. jdoe20) and password, not your full email address (e.g. jdoe20@jcu..edu), to access Helpdesk. These are the same credentials used to access other campus systems such as Canvas or the lab and classroom computers.
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If checked, an authentication token will be stored in a cookie in your browser for the next two weeks, preventing the need to re-enter your login credentials when your session expires. Logging out will clear the authentication cookie.

Do not check this option if you are using a public computer.
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